In a significant development, eligible Visa cardholders in the Asia Pacific region can now enjoy complimentary access to premium airport lounges in the event of flight delays or cancellations, thanks to a partnership between Collinson and Visa, the owner and operator of Priority Pass and SmartDelay.
Flight Delay Stats
An analysis of flight delay data reveals that nearly one in five flights in Asia experiences delays of at least 15 minutes, inconveniencing 3.3 crore travelers in the region who often have to endure delays exceeding an hour.
Free Lounge Access for Delayed Travelers
Collinson’s SmartDelay program offers immediate benefits to customers, eliminating the need for cumbersome claim forms. Once travelers are informed of flight delays or cancellations, they can promptly access airport lounges, where complimentary food and beverages are readily available.
Visa SmartDelay is a service that grants airport lounge access to travelers during flight delays, enhancing the overall travel experience.