Instances of receiving counterfeit products on e-commerce platforms are surging, shedding light on online shopping risks. A recent case involves a college student who ordered a laptop valued at Rs 76,000 from Flipkart but was delivered a substandard speaker instead. Expressing his frustration on social media, Atharva Khandelwal, the affected student, recounted his experience and the subsequent ordeal.
Receiving Counterfeit Products on E-commerce Platforms
Atharva shared his incredulous encounter on a social platform, narrating how he became a victim of a Flipkart scam. His purchase of a MacBook M1 for Rs 76,000 led to the shocking substitution with a low-cost speaker. What exacerbates the situation is that Flipkart has declined to offer a refund, citing its ‘no returns’ policy. Atharva’s post resonated with many who resonated with his plight.
Unveiling Online Shopping Risks
On August 21, 2023, Atharva took to Twitter, tagging Flipkart and expressing his disbelief. He shared his predicament along with evidence, highlighting that despite his delivery executive’s mishandling of the situation, the company persisted in refusing a refund. The ordeal commenced when his eagerly awaited delivery, initially scheduled for August 13 and later postponed to August 15, took an unexpected turn.
Atharva Khandelwal’s Frustration: Victim of Flipkart Laptop Scam
Upon reaching the Flipkart delivery hub as instructed, Atharva’s package was received by the delivery personnel. However, upon inspecting the contents, the student was shocked to discover a mere three-thousand-rupee speaker instead of the MacBook he had anticipated. Outraged by this deception, Atharva aired his grievances on social media, detailing the incident’s sequence.
As Atharva’s complaints escalated across social platforms, Flipkart responded, acknowledging the issue and committing to address the matter. The company indicated ongoing discussions with Atharva to resolve the situation. Subsequently, Atharva shared that Flipkart had reached out to him, promising a refund for the erroneous delivery. This incident underscores the significance of consumer awareness and vigilance in online shopping.
